Toll Redress appeared as a witness and provided evidence to the New South Wales Parliament’s Inquiry into Road Tolling on 11 April 2017.

Transurban operates the majority of toll roads in New South Wales, but these roads do not appear to generate the same amount of complaints to us as Transurban’s toll roads in Queensland. Our evidence centered on the idea that, to avoid ending up in Queensland’s position, New South Wales currently has an opportunity to stop the progression of issues experienced by motorists. It is our belief that monopolising the operation of toll roads – as they have done in Queensland – has caused a multitude of problems.

The legitimacy of our evidence was called into question by one committee member, however, you can read for yourself the documentation and evidence we relied upon when writing our submission. Much of the evidence comes from Transurban or government documentation. Our submission is heavily referenced.